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FAQ

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Q: Can the Piano Be moved safely on wooden and tiled floors?

A: Yes, special rubber piano wheels are used to cross most types of floors.


Q: Are steps a problem when moving?

A: Four steps, up or down, can be overcome by use of ramps. Over four steps requires extra manpower.


Q: How do you get a piano upstairs?

A: Most pianos can be taken up or down the stairs. In some cases, it is possible to use a crane, Straight stairs are easier than stairs with turns and curves, naturally. Width and ceiling height are also very important.


Q: Can you lighten the piano?

A: Yes, it is possible to remove the top and bottom doors. Remove the action and also the fall with ease. However, the weight reduction is minimal.


Q: Do you take the legs off of a grand piano?

A: Yes. The piano is first covered with a tailored protective cover before a special shoe is fitted and strapped to its side. It is not necessary to remove the lid or music desk. Once prepared, the legs and lyre are removed and the piano is moved on its side.


Q: When is the piano tuned?

A: Normally they are left for up to two weeks to settle and adjust to temperature change.

Q: What does “straight strung” and “overstrung” mean?

A: A straight strung piano is easily identified by opening the top lid and seeing if the strings go straight from top to bottom. If they cross like a harp, then the piano is an overstrung. Normally overstrung pianos are much heavier.


Q: Are the pianos insured?

A: Yes. From threshold to threshold on ground-floor moves. Stairs, stages and other difficult access point-moves are negotiated.


Q: Are there any hidden costs?

A: No. The quote you get is what you pay.


Q: Do you store pianos?

A: Storage (temperature controlled) can be arranged.


Q: Can a grand piano be left on its side for long periods of time?

A: Yes, it can, though it is advisable to remove the action first.


Q: Can you dispose of pianos?

A: Not anymore. We can move the piano outside of the property and prepare it for collection. The local council will then collect for a fee and label it “Bulky household waste.”

01202 594132
07787 123147

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